Privacy Policy for 4trip.ai

Effective Date: January 2025

Welcome to 4trip.ai ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our travel planning website, mobile application (available on Apple App Store and Google Play Store), and services powered by artificial intelligence (collectively, the "Service").

1. Information We Collect

1.1 Personal Information from Authentication

When you sign in using our supported authentication methods, we collect the following information:

  • Your full name
  • Your email address
  • Your profile picture (where available)

1.2 Trip Preferences and Custom Itineraries

We collect and store your trip preferences, custom itineraries, and day-by-day travel plans that you create or modify on our platform.

1.3 Usage Data

We automatically collect information about how you interact with our website and services, including:

  • Device and browser information
  • IP address
  • Pages visited and time spent
  • Search queries and API usage logs

1.4 Mobile Application Data

When you use our mobile application, we may collect additional information, including:

  • Device Information: Device type, operating system version, unique device identifiers (such as IDFA for iOS or Advertising ID for Android), hardware model, and mobile network information.
  • Location Data: With your permission, we may collect precise or approximate location data from your mobile device to provide location-based features and recommendations.
  • App Usage Data: Information about how you interact with the App, including features used, screens viewed, session duration, and crash reports.
  • Push Notification Tokens: If you enable push notifications, we collect device tokens to send you notifications.
  • Photos and Camera Data: If you grant permission, we may access your camera or photo library to allow you to upload images to your trips. We do not access your photos without your explicit consent.

1.5 App Store Account Information

If you make purchases through our mobile application:

  • For Apple App Store purchases, Apple processes payment information and may share transaction details with us to fulfill your purchase. We do not receive or store your payment card information.
  • For Google Play Store purchases, Google processes payment information and may share transaction details with us. We do not receive or store your payment card information.
  • We may receive information about your subscription status, purchase history within our app, and transaction identifiers for customer support purposes.

1.6 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and serve personalized ads.

2. How We Use Your Information

  • Provide and improve our services: To generate AI-powered trip itineraries and day plans using multiple AI models, and to personalize your experience.
  • Authentication: To authenticate your identity and manage your account.
  • Integrations: To search flights and hotels through multiple trip data platforms and provide location data via various map platforms.
  • Analytics: To analyze usage patterns and improve our platform's performance and features.
  • Advertising: To display relevant advertisements for monetization purposes.
  • Technical operations: To manage background processing and caching for faster, reliable service delivery.

3. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third parties only as necessary to provide our services, including:

  • AI service providers: To generate AI-based trip itineraries and travel plans using multiple AI models.
  • Map platform providers: For location services and mapping functionality.
  • Trip data platforms: To search flights and hotels through various booking and information services.
  • Authentication providers: For secure user authentication and account management.
  • Advertising networks: To display relevant advertisements.
  • Technical service providers: For hosting, analytics, caching, and background processing.

We require these third parties to protect your information in accordance with applicable laws and our instructions.

3.1 Mobile Application Third Parties

Our mobile application may share data with additional third parties:

  • Apple Inc.: If you use our iOS app, Apple may collect certain data in accordance with their privacy policy, including app analytics, crash reports, and App Store transaction data. See Apple's Privacy Policy.
  • Google LLC: If you use our Android app, Google may collect certain data in accordance with their privacy policy, including app analytics, crash reports, and Play Store transaction data. See Google's Privacy Policy.
  • Expo/React Native: Our app is built using Expo and React Native, which may collect anonymous crash reports and performance data to improve app stability.
  • Analytics Providers: We may use mobile analytics services to understand app usage patterns and improve our service.

3.2 App Store Data Practices

When you download our app from an app store:

  • The app store (Apple App Store or Google Play Store) may collect information about your download and usage as described in their respective privacy policies.
  • We may receive aggregated, non-identifying analytics data from app stores about app performance and user demographics.
  • If you leave a review or rating, that information is governed by the app store's privacy policy.

4. Data Storage and Security

Your personal data, trip preferences, and itineraries are securely stored in our databases. We use various technical infrastructure components for caching frequently accessed data and managing background processes efficiently.

We implement industry-standard security measures including encryption, access controls, and regular security assessments to protect your data from unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and login status
  • Analyze site usage and performance
  • Deliver personalized advertising through various advertising networks

You can control or disable cookies through your browser settings; however, some features of 4trip.ai may not function properly without cookies.

5.1 Affiliate Partner Tracking

4trip.ai participates in affiliate marketing programs with various travel service providers. When you interact with affiliate links on our platform, additional tracking technologies may be employed:

5.1.1 How Affiliate Tracking Works

When you click on an affiliate link (for hotels, flights, activities, or restaurant reservations), the following may occur:

  • Cookie Placement: The affiliate partner (e.g., Booking.com, Expedia, Skyscanner, Viator, TripAdvisor, OpenTable) may place cookies on your device to track your browsing and booking activity on their website.
  • Tracking Pixels: Invisible pixels may be embedded in pages to track when you view or complete a booking.
  • Unique Identifiers: Affiliate links contain unique tracking parameters that identify referrals from 4trip.ai to enable proper commission attribution.
  • Session Tracking: Your session may be tracked across multiple pages to determine if a booking was completed as a result of our referral.

5.1.2 Data Shared with Affiliate Partners

When you click an affiliate link, the following information may be shared with or collected by the affiliate partner:

  • Your IP address and general location
  • Device and browser information
  • The specific page or recommendation that referred you
  • Your browsing activity on the partner's website (subject to their privacy policy)
  • Booking details if you complete a purchase (to verify commission eligibility)

5.1.3 Purpose of Affiliate Tracking

Affiliate tracking technologies are used to:

  • Attribute bookings to 4trip.ai for commission payment
  • Measure the effectiveness of our travel recommendations
  • Prevent fraud and ensure accurate commission tracking
  • Provide reporting data on user engagement with affiliate partners

5.1.4 Third-Party Privacy Policies

Each affiliate partner has its own privacy policy governing how they collect, use, and protect your data once you visit their website. We encourage you to review the privacy policies of:

5.1.5 Managing Affiliate Cookies

You have control over affiliate tracking cookies:

  • Browser Settings: Configure your browser to block third-party cookies or clear cookies after each session.
  • Opt-Out Tools: Use browser extensions like Privacy Badger or uBlock Origin to block tracking technologies.
  • Do Not Track: Enable Do Not Track (DNT) in your browser settings, though not all affiliate partners honor DNT signals.
  • Direct Visits: Visit service providers directly rather than through our affiliate links to avoid affiliate tracking (though prices remain the same).

Note: Blocking affiliate cookies does not prevent you from using 4trip.ai or visiting affiliate partner websites. It only prevents the tracking necessary for us to earn commissions from referrals.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Modify: Update or correct your personal information and trip data.
  • Delete: Request deletion of your personal data and custom itineraries, subject to legal and operational limitations.
  • Withdraw consent: You may withdraw consent for data processing where applicable.
  • Object to processing: Object to certain types of data processing, such as targeted advertising.

To exercise these rights, please contact us using the information below.

6.1 Mobile App-Specific Rights

If you use our mobile application, you have additional controls:

  • Device Permissions: You can revoke app permissions (location, camera, photos, notifications) at any time through your device's settings.
  • Push Notifications: You can opt out of push notifications through your device settings or within the app.
  • Account Deletion: You can delete your account and associated data directly within the app or by contacting us. Upon deletion, we will remove your personal data in accordance with applicable laws, though some information may be retained for legal or operational purposes.
  • Advertising Identifiers: You can reset or limit ad tracking through your device settings (iOS: Settings > Privacy > Tracking; Android: Settings > Google > Ads).

7. Children's Privacy

4trip.ai is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly to comply with the Children's Online Privacy Protection Act (COPPA).

8. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States, where our servers and third-party service providers are located. These countries may have different data protection laws than your country.

We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: privacy@4trip.ai
Website: 4trip.ai

Thank you for trusting 4trip.ai with your travel planning needs.